May 20, 2017
Great service, been going here since I moved to London. Their honest and not pushy. Would recommend them to anyone.
May 19, 2017
Where do I start! I’ve been in London for 4 years now and from the start people told me to avoid big name “chain” repair shops but a friend referred me to Matt and I have not looked back since!! He, along with his whole staff, are professional, quick and super honest. They even bring me to my car to show me the problem (even though I have no idea what’s happening!). To me that shows dedication and true customer service!! Never change guys, keep up the great work!!
May 18, 2017
This place is amazing people they’re friendly know what they’re doing I broke down in London, they were the second place I called Napa auto pro. First place I called he was very rude didn’t like to take advice from me i suggesting what was wrong with my vehicle to him he didn’t like that. I called Napa Autopro,Paul and got me in right away Terry done the work on the truck done it fast and right thank you Terry and Paul. And I didn’t forget about you guys.
May 16, 2017
I have been going to Napa Autopro on wonderland for many years now. I always get honest advice from the owner Matt and his staff. My daughter just bought a used car and it had a few issues that needed to be fixed by the used car dealership that sold the car and Matt and Rory wrote them all down for us and even called the dealer and explained it to them so they could have the parts ready to repair it. Theses guys go way above and beyond to help the customer out. I remember a time a couple of winters ago when Rory came to our house after work to put the spare tire on our son in laws pickup truck and he took the flat tire home with him so they could fix it the next morning, that level of service is unparalleled in my opinion. I will keep going back here.
May 13, 2017
The guys at Napa were friendly and not pushy like other mechanics. They provided all the information I needed and allowed me the choice if I wanted to get it done by them or not. They confirmed what I knee to be wrong with my vehicle and didn’t add additional problems. They told me what needed to be done ASAP and what could wait. Surprising the work that needed to be done first was the least expensive and it’s a service they do not provide but said they would direct me to someone who could. I was very amazed by that. Normally I’ve dealt with mechanics who wants money in their own pockets first. Overall I appreciated the thorough job they did on my vehicle and I got to actually relax and read my book for a couple hours child free. Win-win. Would definitely go back.
May 8, 2017
Staff were very helpful and friendly, let me watch as they work, and even gave me a ride to and from the shop to UWO.
May 4, 2017
Always have a good experience here. Genuinely feel good about taking my business here. Would recommend to friends.
Paul and Ronda
April 27, 2017
Fast friendly and knowledgeable. I wouldn’t take my car anywhere else. Prices are great too!
April 27, 2017
It’s hard to find auto service that you trust, well I found it here at Napa Autopro on Wharncliffe. They take great care of my vehicle and I can absolutely trust them!! Great guys!
April 27, 2017
Have been dealing with the Florence team for several years now. Always experience honest and fair assessments with exceptional service! I always recommend the Florence team to anyone looking for any sort of auto service.
April 20, 2017
Great service, super fast, professional, friendly staff, only take half an hour to change tires with low price, highly recommend.
April 20, 2017
Super fast great staff. As a student this is my go to place for an oil change before driving back home the Winnipeg for the summer
April 18, 2017
Best customer service ever! Guy could not have been more friendly and helpful. They will have my business in future. Great service and value for money.
April 18, 2017
I always have real good service from Matt & the boys over at Napa Autopro. I can count on Matt for objective advise and fair prices when we bring our cars in for repairs. These guys will really go the extra mile for you and treat you like family definitely good guys to know!
April 17, 2017
The staff was very friendly and was not pushy when it came to fixing things on my vehicle. They were informative and took the time to explain what was wrong with my car so that I could understand. Would highly recommend
April 15, 2017
April 15, 2017
Very happy with the costumer service. My breaks were done and everything that was needed was fixed and told what didn’t need to be done. Could not get a better price.
April1 07, 2017
Spot on service. I recommend Napa Auto Pro to everyone!!
April 7, 2017
They give good and honest opinion. I highly recommend them
April 6, 2017
Great service, fast, professional, friendly knowledgeable staff. Highly recommend.
March 9, 2017
As a university student, i possess little knowledge about auto parts. Napa auto helped me deal with the problems my car has and they also patiently explained me everything. The customer service here is straight-up outstanding. This definitely will be my go-to auto place to visit in the future! Thank you very much again!
February 19, 2017
Very professional mechanics and quick service. They explain everything to you before they do any work, and go over your options with you before they start work on your vehicle.
February 17, 2017
I have been here around 3 times in last two years and am happy to have them as an assistance. I am not looking to go anywhere else. I was looking for mechanic stop in London and this was 3rd place where I checked service and then I did not go anywhere. Thanks Joel for your advice for my Van till today…I hope this remains my van mechanic stop as long as possible. I would describe this branch as friendly, convenient, fast and efficient and Yes, I recommend it to my friends.
February 15, 2017
Would be my go-to for service if I lived in London. Matt is supremely knowledgeable, and goes above and beyond for his customers.
January 25, 2017
I always go see Paul for my service needs. Always gets my car in right away. Fast & friendly service!
January 24, 2017
The customer service at this location is second to none and they always do what they can to keep my car safe and in good working order. Prices are competitive and they are honest with telling you what work needs to be done and what to expect down the road.
January 22, 2017
Good services and prices are fair
January 18, 2017
My car broke down on a Sunday and I had to leave it in a parking lot. I left a message and my keys at the garage and hoped for the best….. These guys did a GREAT job! They were fast, courteous and reasonable $. Thanks SO much! ?
January 9, 2017
January 9, 2017
Great service, and good prices. I went in with a flat, they are very personable and got me back on the road really quickly. Really happy with these guys!
January 7, 2017
Napa Autopro was able to help out me out on two occasions with very short notice. I called first thing in the morning to get winter tires put on and they were able to help me right away. Great service and great quality.
January 2, 2017
Been here twice over the span of 7 years and have been very satisfied each time. Quickly got the car in the shop, found and fixed the problem after showing me directly what the issue was. They didn’t even charge me for the minor part that needed replacing! With two other garages in the neighbourhood, the competition keeps everyone honest with prices. Definitely earned my repeat business.
December 20, 2016
Awesome staff!! Wonderful experience. The job was done efficiently and they let me know of other existent problems with my vehicle that i was able to nip in the bud before anything got worse. I came here expecting to make this shop my go-to for any vehicle problems and they definitely proved why I should choose them. Efficient, friendly and very informative. 5 stars!!!
December 15, 2016
I called Matt with no prior warning at 8am for a set of snow tires and by 2pm they were installed, oil changed, belts tightened and a flat tire fixed! WOW great service good luck getting that done at the dealership.
Dec 5, 2016
Always get great service and value from this NAPA location. They will show what is wrong with your vehicle or maybe what needs to be addressed shortly and give you options on how these issues can be rectified. Excellent work every time. Excellent staff! Recommend these guys every time I get the chance
Dec 4, 2016
Great staff, fast service!
Dec 3 2016
Matt Smith and his staff at this location are great. They are extremely honest, and they take the time to do things right.
November 29, 2016
reasonable charging, patient explanations
October 18, 2016
I brought my older vehicle in to Paul to correct a loose steering problem. Paul’s suggested repair was both economical and perfectly effective – my vehicle’s handling is now better than it has ever been during my 8 years of ownership. Paul explained everything very well and did not push any repairs beyond what was needed. Overall excellent experience – I will be back and will recommend Paul and his crew to anyone who needs vehicle repair.
October 6, 2016
Great friendly mechanics effective and fast watch for construction may make it hard to access.
October 1, 2016
I love coming here. The staff is incredible! They are honest and don’t try to rip you off like a lot of other places. They genuinely care about the customer. I recommend everyone to come here to have their cars fixed up 🙂