VIP AutoPro has proudly served drivers in London and the surrounding areas for over 50 years, delivering trusted, professional automotive care. Our licensed mechanics are dedicated to providing comprehensive services, from preventative maintenance and factory-scheduled services to addressing unexpected car repairs. With four convenient locations across London, Ontario, we’re committed to keeping your vehicle running smoothly while offering the VIP Service Difference that sets us apart.
As part of the NAPA AUTOPRO network, which includes over 600 service centers nationwide, we back all our services—from brakes and tune-ups to air conditioning, suspension, oil changes, and transmission work—with the Peace of Mind Warranty. This commitment to excellence has helped VIP AutoPro and the NAPA AUTOPRO family consistently earn the prestigious J.D. Power award for “Highest in Overall Customer Satisfaction among Service Provider Brands” four times in the last seven years. Our dedication to quality is further reflected in all four of our locations achieving the Best in Class “Gold Level Standard” for NAPA AUTOPRO facilities, with our West London shop being recognized as the Ontario NAPA AUTOPRO of the Year.
Whether your vehicle is brand new, a classic, or anywhere in between, the VIP Service Difference combined with the NAPA Peace of Mind Warranty ensures you’re ready to confidently explore the road ahead.
Repair was half as much as I thought it would be, and a fourth of the time I thought it would take. Workers were friendly, and I was relieved that my...
Repair was half as much as I thought it would be, and a fourth of the time I thought it would take. Workers were friendly, and I was relieved that my car was fixed in under 4 hours.
Brad King1 week ago
★★★★★
Easy to deal with fare prices and good work
Ali Z2 weeks ago
★★★★★
Best shop in London. I reached out to several shops around London to fix my BMW and most didn’t respond back to me (after speaking to them and telling...
Best shop in London. I reached out to several shops around London to fix my BMW and most didn’t respond back to me (after speaking to them and telling me they would call back with pricing) or were too expensive. VIP NAPA was fantastic and the only place I will bring any of my cars got repairs and maintenance moving forward.
Mary-Ellen Gaskin2 weeks ago
★★★★★
The front staff are very knowledgeable and explain difficult automotive matters in simple, layman terms for me. They are friendly, and and approachabl...
The front staff are very knowledgeable and explain difficult automotive matters in simple, layman terms for me. They are friendly, and and approachable.
I have an older vehicle and have had all my car issues assessed and fixed in a very timely fashion.
I also like receiving the digital maintenance reports that inform me of potential issues.
wanda2 weeks ago
★★★★★
I can’t speak highly enough about the Premiere Service I get from VIP Auto. Angelo is the best Service Advisor I have ever had. He hears me out, gives...
I can’t speak highly enough about the Premiere Service I get from VIP Auto. Angelo is the best Service Advisor I have ever had. He hears me out, gives his professional advice; I wouldn’t trust anyone else with my car. 100 perfect, trustworthy, effective, affordable and friendly. I recommend Angelo to anyone who needs automobile service including high end vehicles. People tend to stick with their dealers but I can assure you my car gets better service from Angelo than I ever did from my car dealer. Thank you Angelo, I really appreciate your help. I’ll refer all my friends, as always. Wonderland Road South Location.
Carla Calderon2 weeks ago
★★★★★
I called because my tire had a leak and needing it fixed right away. Brian and Angelo were able to fit me in at a convenient time and was on my way an...
I called because my tire had a leak and needing it fixed right away. Brian and Angelo were able to fit me in at a convenient time and was on my way and ready within 20 minutes of the appointment.
Even better? They said it was a simple fix and didn't charge me!
Jamie Boyd4 weeks ago
★★★★★
Jeff Elliott4 weeks ago
★★★★★
Again I received great and efficient service on my vehicle, Im a very happy customer
Cindy Thom1 month ago
★★★★★
Great service with reasonable prices.
Hany Osman2 months ago
★★★★★
Very professional and friendly
Amdalat Shittu2 months ago
★★★★
Boris Markowski2 months ago
★★★★★
Quick fix on my old classic car. Great and knowledgeable guys. Friendly staff.
Vadim Vorotyntsev2 months ago
★★★★★
Prompt and effective service.
taryn doucet3 months ago
★★★★★
M. Madhoun3 months ago
★★★★★
Able to diagnose and fix my ram 1500 squeaking issue that other local mechanic shops failed to figure out. Oxford dodge dealer failed, CF auto mechani...
Able to diagnose and fix my ram 1500 squeaking issue that other local mechanic shops failed to figure out. Oxford dodge dealer failed, CF auto mechanic failed.
Sung Lee3 months ago
★★★★★
Liz Rajnovich4 months ago
★★★★
Great Service Thank you
may issa4 months ago
★★★★★
Very professional and trusted team! Thank you.
Greg Hartford4 months ago
★★★★★
I take my vehicle to Napa because they took my car in right away and price was very reasonable. The people are always friendly and have explained ever...
I take my vehicle to Napa because they took my car in right away and price was very reasonable. The people are always friendly and have explained everything I ask about. Great job keep up the good work. Thank you!
Susan Underwood4 months ago
★★★★
Great service and experience 👏
Ricardo Portillo4 months ago
★★★★★
First time coming here, I had an awesome experience at NAPA VIP Auto Pro with my Honda Accord. The team quickly diagnosed and fixed my alternator issu...
First time coming here, I had an awesome experience at NAPA VIP Auto Pro with my Honda Accord. The team quickly diagnosed and fixed my alternator issue as well as repaired the control arm, and my car is running great again.
What really stood out was how thorough and honest they were—they also pointed out some major services that are important for safety, which I really appreciated. It shows they genuinely care about their customers and not just quick fixes.
A special thanks to Rupert, the service advisor, and Ryan, the technician, for their professionalism and great work. Rupert took the time to explain everything clearly and made the whole process smooth.
The pricing was very reasonable, and they’re willing to work with your budget, which makes a big difference.
I’ll definitely be coming back for more services in the future. Highly recommend!
Heather Marvell4 months ago
★★★★★
Great customer service
Zach Sandford Wilde5 months ago
★★★★★
Jeymison Morais5 months ago
★★★★★
I highly recommend them. I was treated very well and they are very honest about the condition of your vehicle.
Peter Geraci5 months ago
★★★★★
Kathy Heath5 months ago
★★★★★
Steven Lippa5 months ago
★★★★★
Knowledgeable staff and great customer service
Matthew Stanfield5 months ago
★★★★★
Great service every time!!!
D5 months ago
★★★★
Guys are fantastic. Great, honest service.
Gigi O. Dini5 months ago
★★★★★
Great work ethics . Goodbye to unreasonably priced and dishonest dealership coming up with endless repairs to sell a new car, I will bring my car here...
Great work ethics . Goodbye to unreasonably priced and dishonest dealership coming up with endless repairs to sell a new car, I will bring my car here from now on. Keep up the good work Autopro.
John Musvosvi5 months ago
★★★★★
Excellent customer service. The team is very honest and responsive.
Mishchenko Yaroslava5 months ago
★★★★★
Harprit Singh Ahluwalia6 months ago
★★★★★
Great experience! Angelo and Shawn are amazing! They took care of my car very quickly and got me back on the road fast. Honest, professional, and very...
Great experience!
Angelo and Shawn are amazing! They took care of my car very quickly and got me back on the road fast. Honest, professional, and very efficient. Highly recommend this shop if you want reliable service without wasting time. It’s hard to find mechanics you can trust — these guys are the real deal!
Matthew Kolisnyk6 months ago
★★★★★
J S6 months ago
★★★★★
Thank you VIP Pro for the excellent service. Truly appreciated.
Vanessa Russell6 months ago
★★★★★
Shout out to Angelo Fonseca who helped us out in an emergency without an appointment and before we needed to drive out of the city. Service was excell...
Shout out to Angelo Fonseca who helped us out in an emergency without an appointment and before we needed to drive out of the city. Service was excellent, staff were professional and knowledgeable, and the cost was reasonable. Thank you VIP Autopro, we highly recommend you!
Colleen Quinn6 months ago
★★★★★
Stopped in to get my car looked at because of bottom panel falling off due to snow, it had torn off the caps/screws. They were so friendly, brought my...
Stopped in to get my car looked at because of bottom panel falling off due to snow, it had torn off the caps/screws. They were so friendly, brought my car in immediately and had it fixed in minutes. Wonderful, reliable and honest service. Will be my new go to spot for any repairs. Thank you so much
Andrew Plinke6 months ago
★★★★★
These guys are great! Fast friendly affordable service.
Victor Bastos7 months ago
★★★★★
Great people… amazing atmosphere
Lorna Hansen7 months ago
★★★★
Hi Angelo, I already submitted my review which was positive on my last visit. Went in with a problem and left with it looked after. Also staff most ac...
Hi Angelo, I already submitted my review which was positive on my last visit. Went in with a problem and left with it looked after. Also staff most accommodating and friendly. Lorna
Leif Madsen7 months ago
★★★★★
Prompt, courteous service. The issue was fixed at a reasonable cost. Thanks. I will be back if need be.
Kasandra Willan7 months ago
★★★★★
No complaints. They were professional, kind and quick. They explained everything and seemed like good people/mechanics.
Emily Keillor7 months ago
★★★★★
Super quick service, even after a huge snow storm!! I love their free digital analysis of your car and potential issues, it really helped me make deci...
Super quick service, even after a huge snow storm!! I love their free digital analysis of your car and potential issues, it really helped me make decisions on how to proceed! Also a great location, convenient for me!
Bonnie Bella7 months ago
★★★★★
Very happy with the service I received.
John Kononiuk7 months ago
★★★★★
Good folks to trust your automobile with!
Scott McPhail7 months ago
★★★★★
Janice Robinson7 months ago
★★★★★
They were very good at working in the price range I could afford. And they will not do any repairs unless they have your permission.
Rick Harding8 months ago
★★★★★
Service was excellent. Price was very reasonable. Called to see if they could help me and they said to bring my car in and they would look at it. Thou...
Service was excellent. Price was very reasonable. Called to see if they could help me and they said to bring my car in and they would look at it. Thought I'd be out of luck with no appointment but no problem. Fixed it in just over an hour. Would highly recommend them.
Scott Patience8 months ago
★★★★★
Extremely good to deal with. Always extremely helpful in every way possible. Great service at great prices.