It is amazing how many of our customers, started off as people who jumped from mechanic to mechanic or alternating between the Quick Lube locations and the dealer before finding a home here at VIP AutoPro.
The reality is car-hopping may seem like a convenient option, but is the convenience of getting your oil changed while doing your groceries a real saving when you think about tracking the overall health of your car, the service and repair history and lets face it, not all mechanics were created equal.
Finding a good mechanic/technician or repair facility and sticking with them is no different than finding a Doctor, Dentist or Pharmacy that you trust. When it comes to the overall health, reliability and predictability of your car and helps save you from making poor, impulsive or uneducated decisions when it comes completing the regular maintenance and repairs for your vehicle.
Here at VIP AutoPro we follow up with our customers on a regular basis, to make sure that we are providing the best level of service to each and every one of the 8,000+ customers that come into our 4 locations each year! We truly believe that when it comes to your visit, we strive to be friendly, patient and genuinely put your well-being first!
When we do find a problem with your vehicle, we work with you directly so that you understand what is going on, what the real issues are and work within your budget to make sure that you are properly taken care of. We know that cars are expensive…and we focus on helping you plan for the eventualities of repairs, even when you come in for routine maintenance.
We focus on fixing the problem, rather taking all of your hard earned dollars. It is all part of the VIP Service Difference! All of our VIP Service Experts are Certified Mechanics. Can the same be said when your cousin, neighbour or the guy at the $19.99 Oil Change Place says you need new brakes?
We have been in business for more than 40 years for a reason and with a combined 500+ years of experience within our shops…we focus on you the customer, because at the end of the day…we aren’t satisfied until you are!!!
Come in today and have us take a quick look at your car, truck or van with a Courtesy Inspection.
Book your appointment today…and find out about the VIP Service Difference!